Terms and Conditions | Foundation East

Terms and Conditions of Website

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Foundation East’s relationship with you in relation to this website.

The term ‘Foundation East’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Foundation East, Coppice House, 5 Greenwood Court, Bury St Edmunds, Suffolk, IP32 7GY. Our registered society number. is 29722R. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Foundation East’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Terms, Conditions and Declaration

By confirming your agreement to proceed to the secure area and in submitting an application or document to us you are accepting that Foundation East and its partners may each use your information in the following way:


Use and Disclosure of information

In considering an application and administering a loan Foundation East may search the files of credit reference agencies and fraud prevention agencies. We may keep a record of the search. We will carry out identity checks and may also carry out anti-fraud checks. This information will also be used by lenders and others in making lending decisions about you and members of your household, for fraud prevention or tracing debtors. We may give credit reference agencies details of non-payments when we make demand but receive no satisfactory proposals for repayment. What we do, and how we, credit reference and fraud prevention agencies will use your information, is detailed above and below.

We will require you to provide current and previous names, addresses and dates of birth, of all parties, including identity verification, so if you are providing information about others, on a joint application, you must be sure that you have their agreement.  If you give us false or inaccurate information and we suspect fraud and/or money laundering, we may record this. If you borrow from us and do not make payments that you owe us, we will trace your whereabouts and recover payment using all legal options available to us.


  • Verify your identity if you or your financial associate appl(y)ies for other facilities including all types of insurance   applications and claims.

  • Assist other organisations to make decisions on credit, credit related services and on motor, household, life and other insurance proposals and insurance claims, about you, your partner, other members of your household or your business.

  • Manage your personal, your partner’s and/or business’ accounts and insurance policies.

  • Trace your whereabouts and recover payment if you do not make payments that you owe.

  • Conduct checks for the prevention and detection of crime including fraud and/or money laundering.

  • Undertake statistical analysis and system testing.

We will make checks such as; assessing this application for credit and verifying identities to prevent and detect crime and money laundering. We may also make periodic searches at CRAs and FPAs to manage your account with us.

If you give us false or inaccurate information and we suspect or identify fraud we will record this and may also pass this information to FPAs and other organisations involved in crime and fraud prevention.

Foundation East will use information about you and your business for marketing purposes.  Should you not wish to feature in any Foundation East marketing you must advise us in writing.


Data protection Act 1998 Your personal information will be treated as confidential and only disclosed:-

  • at your request

  • as reasonably required by us to open and manage your account/facilities with us

  • in the public interest

  • to prevent fraud or by order of the courts.

Your data may also be used for other purposes for which you give your specific permission or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection Act 1998.

Access to your information
Upon payment of a fee of £10 and by written request to The Data Protection Officer, at our address. You may access details of the personal data we hold about you.

You also have the right (without charge) to require us to correct any inaccuracies in your information and we encourage you to do so to ensure the information we have about you is up to date.